全书分四大部分，第一部分共8个单元，每个单元包括情景对话和相关课文，其内容涉及迎接客人、吃、住、行、游、购、娱和欢送客人8个方面的工作程序及相关语言；第二部分共10个单元，其内容涉及与实际英语导游工作密切相关的旅游专题，后两个部分是主要练习参考答案和导游业务
Part 1 Situational Dialogues and Texts
Unit 1 Meeting the Tourists
Situational Dialogues
Dialogue A： Meeting the New Arrivals at the Airport
Dialogue B： Going Through the Customs Formalities
Dialogue C： On the Way to the Hotel
Text
Exercises
Unit 2 Lodging
Situational Dialogues
Dialogue A： Checking in
Dialogue B： Handling Complaint about Room Service
Dialogue C： Checking Out
Text
Exercises
Unit 3 Dining
Situational Dialogues
Dialogue A： Seating the Guests
Dialogue B： At the Chinese Restaurant
Dialogue C： At the Western Restaurant
Text
Exercises
Unit 4 Transportation
Situational Dialogues
Dialogue A： Asking the Way
Dialogue B： Booking Tickets
Dialogue C： Leading a Tour Group to Take the Train
Text
Exercises
Unit 5 Sightseeing
Situational Dialogues
Dialogue A： Conducting a Sightseeing Tour in Hangzhou
Dialogue B： Taking a Natural Scenery Tour in China
Dialogue C： Visiting the Jade Buddha Temple
Text
Exercises
Unit 6 Shopping
Situational Dialogues
Dialogue A： At the Arts and Craft Store
Dialogue B： At the Department Store
Dialogue C： At the Souvenir Department
Text
Exercises
Unit 7 Entertainment
Situational Dialogues
Dialogue A： Talking about the Recreation and Fitness Center
Dialogue B： Booking Tickets for Beijing Opera
Dialogue C： Making Appointment for the Massage Service
Text
Exercises
Unit 8 Farewell
Situational Dialogues
……
Part 2 Tourist Topics
Part 3 Key to Exercises
Part 4 Appendixes
参考文献
书单推荐
