《商务英语会话》是高职高专商务英语项目化教材，适合用于项目化教学，内容兼顾办公室英语、进口和出口业务，以外贸业务员的工作流程为线索，以出口为主线，从职场面试到接受工作任务，从寻找客户到商务谈判，从合同执行到合同后的完善，以英语会话的形式对实际工作进行指导。任务补充训练则以进口业务为主线进行设计。每一Task包括：Introduction，任务关键信息说明；The Storyline，任务情景；Task Preparation，任务前的知识、技能、职业素养准备、任务前的热身活动。
Project 1 Job Interview
Task 1 The Job Interview
Task 2 Job Responsibility
Project 2 Building Business Relations
Task 4 Developing Excellent Clients Communications
Task 6 Confirming Information with the Customer
Task 7 Hotel Reservations
Project 3 Client Reception
Task 8 Meeting a Client at the Airport
Task 9 Checkinginto Accommodations
Task 11 Escorting the Client to the Company
Task 12 Introducing the Client to the Company
Task 13 0rganizing a Meeting
Task 14 Visiting a Factory
Task 15 Visiting a Sample Room
Project 4 Business Negotiation
Task 16 Enquiry
Task 17 The Offer
Task 18 The Counter-Offer
Task 19 Packaging and Shipment
Task 20 Insurance and Documentation
Task 21 Payment Terms
Task 22 DeliveryTime
Task 23 Contract Agreement
Project 5 Customer Maintenance
Task 24 SociaIDining Settings
Task 25 Clients Shopping Excursions
Task 27 Seeing off Clients
Project 6 Contract Conclusion
Task 28 Terms of Shipment
Task 29 Loading Port Protocols
Task 30 L/C Establishment， Amendments & Extensions
Project 7 Post Sales
Task 31 Handling Issues of Complaints and Claims
Keys to the Exercises
References
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